Last Updated: June 4, 2025
At Think Water Filtration Solutions, a Palm Beach, Florida-based provider of water filtration systems and services, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services, including whole-home water filtration systems, salt-free water softeners and descalers, reverse osmosis (RO) systems, office water dispensers, and filter replacement and maintenance plans. By using our services, visiting our website (https://thinkwaterfl.com/), or contacting us, you agree to the practices described in this policy.
- Information We Collect
We may collect the following types of personal information:
Contact Information: Name, address, phone number, email address, and other details provided when you request a quote, schedule a service, order a water test, or purchase a product.
Service Information: Details about your water filtration system, water test results, service history, or installation preferences collected during consultations, service visits, or maintenance.
Payment Information: Billing details, such as credit card or bank information, processed through secure third-party payment processors.
Website Data: Information collected via our website, such as IP addresses, browser type, and usage data through cookies or analytics tools.
Other Information: Feedback, survey responses, or inquiries you voluntarily provide.
- How We Collect Information
We collect information through:
Online Forms: Contact forms, quote requests, or water test requests submitted via https://thinkwaterfl.com/.
Phone Interactions: Information provided during phone inquiries, consultations, or service scheduling at 561-266-4480.
In-Person or Other Sources: Data collected during on-site consultations, water tests, or service agreements.
Customer Relationship Management (CRM) System: Information stored in our CRM to manage services, quotes, and customer communications.
Automated Technologies: Cookies or analytics tools on our website to track usage (subject to your consent where required).
- How We Use Your Information
We use your information to:
Provide and manage our services, including sales, installation, water testing, and maintenance of whole-home filtration systems, salt-free softeners, reverse osmosis systems, office water dispensers, and filter replacements.
Process payments and manage billing through secure third-party processors.
Communicate with you about appointments, service updates, water test results, or promotional offers (with your consent).
Store and organize customer data in our CRM to provide personalized services and quotes.
Improve our products, services, and website functionality.
Comply with legal obligations or protect our legal rights.
- Sharing Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors, such as payment processors or our CRM provider, who assist in delivering our services. These providers are contractually obligated to protect your data.
Legal Compliance: When required by law, such as in response to a subpoena, court order, or regulatory request.
Business Transfers: In the event of a merger, acquisition, or sale of company assets.
- Data Security
We implement reasonable physical, technical, and administrative measures to safeguard your information from unauthorized access, loss, or misuse. For example, payment information is processed through secure third-party platforms, and our CRM system follows industry-standard security protocols. However, no system is completely secure, and we cannot guarantee absolute security. - Your Rights Under Florida Law
As a Florida resident, you may have rights under applicable privacy laws, including:
The right to know what personal information we collect and how it’s used.
The right to request deletion of your personal information, subject to certain exceptions (e.g., legal or contractual obligations).
The right to opt out of certain data sharing (though we do not sell your data).
To exercise these rights, contact us at service@thinkwaterfl.com or 561-266-4480. We will respond within the timeframes required by law, typically 45 days for verifiable requests.
Contact Us
For questions, concerns, or to exercise your privacy rights, contact us at:
Think Water Filtration Solutions
Palm Beach, FL
Phone: 561-266-4480
Email: service@thinkwaterfl.com
Cookies and Tracking Technologies
Our website (https://thinkwaterfl.com/) may use cookies and similar technologies to enhance user experience, track site performance, and analyze visitor behavior. You can manage cookie preferences through your browser settings or our website’s cookie consent tool (if applicable).
Third-Party Links
Our website or communications may include links to third-party sites, such as payment processors or service partners. We are not responsible for the privacy practices of these sites. Please review their policies before providing information.
Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn such data has been collected, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. The updated policy will be posted on https://thinkwaterfl.com/privacy-policy/ with the “Last Updated” date.
