Last Updated: June 4, 2025
Welcome to Think Water Filtration Solutions (“Think Water,” “we,” “us,” or “our”), a Palm Beach, Florida-based provider of water filtration systems and services. These Terms of Service (“Terms”) govern your use of our services, including the purchase, installation, and maintenance of whole-home water filtration systems, salt-free water softeners and descalers, reverse osmosis (RO) systems, office water dispensers, and filter replacement and maintenance plans, as well as your access to our website (https://thinkwaterfl.com/). By engaging with our services, submitting an order, or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
- Services
Think Water Filtration Solutions provides the following services:
Sales and Installation: Whole-home water filtration systems, salt-free water softeners and descalers, reverse osmosis (RO) systems, and office water dispensers.
Maintenance and Support: Filter replacement and maintenance plans to ensure optimal system performance.
Water Testing: Analysis of water quality to recommend appropriate filtration solutions.
All services are subject to availability and may require a consultation or site visit prior to scheduling.
- Eligibility
Our services are available to individuals and businesses located in Palm Beach, Florida, and surrounding areas. You must be at least 18 years old to engage with our services or make purchases. By using our services, you represent that you meet these eligibility requirements. - Orders and Payments
Order Process: Quotes for products or services can be requested via our website (https://thinkwaterfl.com/), by phone (561-266-4480), or in person. All orders are subject to acceptance by Think Water, and we reserve the right to refuse service at our discretion.
Pricing: Prices for products, installations, and services are provided in quotes or service agreements. Prices exclude taxes, shipping (if applicable), and any additional fees disclosed at the time of purchase.
Payment: Payment is due as outlined in your service agreement or invoice. We accept payments via secure third-party processors (e.g., credit cards, bank transfers). Late payments may incur fees or suspension of services.
Cancellations and Refunds: Cancellation and refund policies are outlined in your service agreement. Generally, custom orders (e.g., whole-home systems) and installations are non-refundable once work begins. Contact us at service@thinkwaterfl.com for details.
- Installation and Maintenance
Installation: Installation services are performed by trained professionals. You agree to provide access to the installation site and ensure it meets any requirements specified during the consultation (e.g., plumbing access, electrical outlets).
Maintenance Plans: Filter replacement and maintenance plans are subject to the terms of the specific plan selected. Failure to adhere to maintenance schedules may void warranties or affect system performance.
Water Testing: Water tests are provided as a courtesy to recommend solutions. Results are not guaranteed, and additional testing may be required for complex water quality issues.
- Warranties and Disclaimers
Product Warranties: Products are covered by manufacturer warranties, as specified in your purchase agreement. Think Water does not provide additional warranties unless explicitly stated.
Service Warranties: Installation and maintenance services are warranted for workmanship for a period specified in your service agreement (typically 30 days). Contact us to report issues.
Disclaimers: Our services and products are provided “as is.” We do not guarantee specific water quality outcomes or uninterrupted system performance, as results depend on factors beyond our control (e.g., water source, usage). To the fullest extent permitted by law, we disclaim implied warranties of merchantability or fitness for a particular purpose.
- Customer Responsibilities
You agree to:
Provide accurate information for quotes, water tests, and service scheduling.
Maintain a safe and accessible environment for our technicians during installations or service visits.
Follow manufacturer guidelines for system use and maintenance to avoid damage or warranty issues.
Notify us promptly of any issues with products or services.
- Intellectual Property
All content on our website (https://thinkwaterfl.com/), including text, images, and logos, is owned by Think Water or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission. - Limitation of Liability
To the fullest extent permitted by law, Think Water Filtration Solutions, its employees, or affiliates shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of our services or products, including but not limited to system failures, water quality issues, or property damage. Our total liability for any claim shall not exceed the amount you paid for the specific service or product. - Indemnification
You agree to indemnify and hold harmless Think Water, its employees, and affiliates from any claims, damages, or losses arising from your misuse of our products or services, violation of these Terms, or failure to provide accurate information. - Termination
We reserve the right to terminate or suspend services if you violate these Terms, fail to make payments, or engage in conduct that disrupts our operations. You may terminate services by providing written notice, subject to any obligations in your service agreement. - Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Palm Beach County, Florida. You agree to submit to the jurisdiction of these courts. - Changes to These Terms
We may update these Terms to reflect changes in our practices or legal requirements. The updated Terms will be posted on https://thinkwaterfl.com/ with the “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised Terms. - Force Majeure
Think Water shall not be liable for delays or failure to perform due to events beyond our control, including natural disasters, supply chain disruptions, or government regulations. - Contact Us
For questions, concerns, or to report issues with our services, contact us at:
Think Water Filtration Solutions
Palm Beach, FL
Phone: 561-266-4480
Email: service@thinkwaterfl.com
